Do Now's & Word Wall Words (Q2)
Don't lose points...During the first 5 minutes of each class period:
Instructions:
1. You must complete the Question of the Day in your composition book
2. Update your
Word List with the definition and your own sentence
3. Be prepare to discuss your answers and sentence
Question of the Day: In your composition book, using the Cornell Notes format, write the DECA question of the day in the main area. In the left area write the letter only for your answer. When we discuss the question you will write out the correct answer.
Word Wall Words: Our words are divided into three categories: Juicy Words, Homophones (usually 2 words) and Computer Terms. You will have a test when we have 20-25 words completed. Word lists will be turned in for credit.
Intro to IT Word Wall Word List 3 |
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| Juicy Words www.dictionary.com |
Homophones www.dictionary .com |
Computer Terms www.sharpened.net/glossary |
| asset | there/their/they're | bandwidth /throughput Example 2 |
| cognizant | patients/patience | pixel / resolution |
| proprietor | fishing/phishing (video) phishing Example: New Apple Attack (PC World Article) |
query |
| scheme | you're/your | serif / sans-serif |
Week 7 (1/2)
46. The primary reason customers give for not returning to a business is a lack of
a. customer-service personnel. b. available parking.
c. advertised merchandise. d. courtesy from salespeople.
47. Emphasizing customer service can help a business to be
a. competitive. b. innovative. c. objective. d.possessive.
Juicy Term: Scheme (Use definition 1 & 2)
DECA Do Now check. Your work MUST be in a composition book or a SINGLE spiral notebook- 25 pts
Period 1 & 4 - Monday 1/9
Period 3 - Tuesday 1/10
48. Why is it important for employees to effectively communicate information about the business to customers?
a. To build morale b. To display integrity
c. To provide service d. To promote teamwork
Homophones: Your/You're
49. In order to handle customer inquiries about the location of goods throughout the business, the salesperson should know the location of all
a. offices. b. colors. c. departments. d. sizes.
Computer Terms: serif / sans-serif (click link in the Word List 3 table above)
Instead of a sentence for each term, pick a font and type the following example using the correct font, font name and term.
Examples: Verdana is an example of a sans-serif font. Times New Roman is an example of a serif font.
You may not use Verdana OR Times New Roman on your word list.
50. A rule or guideline that tells a firm’s managers, employees, and customers what is expected of them is known as a
a. human resources b. cultural trend. c. sales. d. business policy.
Week 6 (12/12)
42. Which of the following is an example of a textual graphic that often is used in a business report:
a. Pictograph b. Flowchart c. Map d. Pie chart
Juicy Term: Proprietor
43. What is one reason why an employee might write a business letter?
a. To apply for personal credit b. To accept a social invitation
c. To communicate with friends d. To sell goods and services
Homophones: Fishing/Phishing
44. Communication between two employees with the same level of authority in the business is __________ communication.
a. Vertical b. Horizontal c. External d. Departmental
Computer Term: Query (We will discuss the definition in class)
45. A supervisor e-mails his/her staff members to inform them about a meeting they must attend next Tuesday. This is an example of
a.external networking. b. downward communication
c. invasive messaging. d. lateral interaction.
Week 5 (12/5)
38. Communication is best defined as
a. the exchange of ideas and information. b. the transfer of feelings.
c. signals and gestures. d. printed material.
Juicy Term: Cognizant
39. What type of communication style is usually appropriate for evaluation or counseling interviews with employees?
a. Routine b. Casual
c. Formal d. Technical
40. All calls coming into a business should end as pleasantly as possible in order to
a. make the best use of your time. b. leave a good last impression with the callers.
c. help you to get a good review. d. provide callers with accurate information.
Homophones: Patients/Patience
41. Why is it often important to take notes during meetings or presentations?
a. Writing keeps the mind focused. b. Speaker is difficult to understand.
c. Audience needs something to do. d. Information will be needed later.
Computer Term: Pixel / Resolution
Week 4 (11/28)
36. The owner of a company would like to raise money for expansion by selling stock in the business. In order to do this, s/he would need to
a. form a corporation b. offer a franchise c. form a partnership
d. have unlimited liability
Juicy Term: Asset
Homework - Homophones: there/their/they're
37. For an employee to follow directions that s/he is being given about how to do a new job properly, the employee must
a. avoid asking any questions. b. evaluate what is being said.
c. prepare to give feedback. d. focus on the message’s content.
Computer Term: bandwidth/throughput
Week 3 (11/14)
Monday 11/14 - Microtype 15 minutes. Check the ITIT homepage for your homework assignment.
Week 2 (11/7)
33. A responsible employee who realizes that s/he has given a fellow employee the wrong answer to a work question would handle the situation by
a. refusing to answer questions in the future. b. letting the other employee figure it out.
c. pretending that s/he gave the right answer. d. apologize and give the right answer.
Juicy Term: warranty
34. Which of the following responses to a difficult situation would damage your professional image:
a. Controlling your facial expression b. Listening without interrupting
c. Showing empathy towards others d. Using inappropriate language
Homophones: lax/lacks
35. Changes in the values, tastes, and habits of Americans is a definition of _______ change.
a. economic b. social c. governmental d. technological
Computer Term: digital
Week 1 (10/31)
28. Government owns the basic means of production but there is some private ownership of businesses under
a. entrepreneurship. b. communism. c. capitalism. d. socialism.
No Term Today
29. Which of the following is a businesslike way for employees to handle a situation in which they must obtain information requested by customers and call the customers back:
a. Tell the customer exactly when they will be called
b. Ask the customers when it would be convenient to call them
c. Explain how much effort will be required to get the requested information
d. Ask the customers to call back if they don’t receive a call within 24 hours
Juicy Term: Stymie (Use definition #2)
30. An employer who thinks that all young people are lazy and poorly trained is an example of
a. discrimination. b. prejudice. c. hostility. d. harassment.
Homophones: breech/breach
31. When reviewing your life experiences to help assess your strengths and weaknesses, look for behavioral
a. choices. b. patterns. c. talents. d. mistakes.
Computer Term: Analog (Click for the definition we will use.)
32. The ability to demonstrate interest and enthusiasm often leads to greater
a. personal integrity. b. individual recognition. c. personal achievement. d. emotional instability.
No Term Today
Intro to IT Word Wall Word List 2 |
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| Juicy Words www.dictionary.com |
Homophones www.dictionary .com |
Computer Terms www.sharpened.net/glossary |
| exacerbate | formally/formerly | debug |
| inexplicable | liable/libel | beta software |
| appalled | site/cite/sight | netiquette - Rules |
| stymie | breech/breach | analog |
| warranty | lax/lacks | digital/digitize (End of List 2 - Prepare to turn in your list) |